JSX Review: An Affordable Semi-Private Jet Airline

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A review of JSX airline

We recently had the privilege of experiencing a new way of flying with the revolutionary and award-winning hop-on, semi-private jet service — JSX.  We embarked on a short, nearby getaway with JSX airlines from Dallas to Houston and back. If you are curious to find out what all the hype is about JSX, then you have come to the right place. This is our honest review, based on our recent JSX flight experience. 

Disclosure: JSX provided us with a complimentary flight experience; however, all opinions shared herein are our own and are not sponsored by any being or brand. 

A review of JSX airline

JSX Background 

Headquartered in Dallas, Texas, and formerly known as JetSuiteX, JSX teamed up with JetBlue to open its public-charter flights to commercial fliers. It is a hop-on, semi-private jet company which flies commercial flights out of private terminals. A mission they have is to provide joyful and simple flights. 

JSX Operating Bases 

Our inaugural JSX Experience commenced at a private terminal at Dallas Love Field Airport in Dallas, Texas, with a final destination of another private terminal at Hobby Airport in Houston, TX. Currently, JSX only flies to a limited roster of destinations; however, it is possible that more routes will be added in due time. Divided into Western and Texas routes, some notable JSX destinations include Destin, Florida; San Diego, CA; Las Vegas. NV; Phoenix. AZ, and many more. Check out detailed JSX route information here. 

Types of JSX Flights

JSX offers two types of flights: Hop on and All-In. The price points and fees vary; therefore, take note of each when deciding what option works best for your budget and/or specific needs. The following is a high-level comparison of the two options:

Hop-On

  • Non-refundable
  • $50 change fees
  • $50 cancellation fees
  • $20 phone booking fee 
  • $0 bag fees
  • $50 charge for overweight bags
  • $0 pet fees
  • $0 drinks and snacks
  • $10-$30 seat selection (each way)

All-In

  • Refundable 
  • $0 change fees
  • $0 cancellation fees
  • $20 phone booking fee 
  • $0 bag fees 
  • $0 charge for overweight bags 
  • $0 pet fees
  • $0 drinks and snacks 
  • $0 seat selection 

JSX Pricing

JSX offers a semi-private jet experience, without the exorbitant prices typically associated with such. Flights start at $99 one-way with prices varying depending on the routes. 

JSX Check-in

Unlike traditional flights, the JSX experience is sans the infamous TSA plastic bins, the inconvenience of removing shoes, and the long security lines. As a matter of fact, our check-in and boarding process took less than 20 minutes! If you arrive at the terminal early, you can relax in the lobby/lounge and enjoy complimentary snacks, tea, coffee and water, and free Wi-Fi. 

Tip: Electronics such as laptops cannot be in your checked luggage; they will have to be in hand/in your purse or backpack.

JSX Baggage Policy

You are allowed 2 FREE checked bags, with a maximum weight of 50 lbs each. No carry-on bags are allowed as there are no overhead bins in the aircraft. You are allowed a small personal item such as a purse or backpack that can fit underneath the seat in front of you. There is a closet available on board to hang items such as clothing bags, jackets, and coats. 

JSX Flight Experience

The boarding experience is vastly different from that of U.S commercial flights. Our aircraft was right outside the terminal, with no connecting jet bridge (passenger boarding bridge) connecting the terminal to the aircraft. We walked out of the terminal, onto the runway and promptly board the plane.

Upon boarding, we were immediately drawn to the business class seating for every passenger, with ample legroom and no middle seats. Seating allows for only two people per row, which means each passenger has a window seat.

Tip: Seats on the right side of the aircraft have cup holders; therefore, visually, it appears to be more spacious with more arm room.

We were pleased to learn that JSX offers free (emphasis on FREE)  inflight beverages (including alcoholic drinks) and snacks. Therefore, you will NOT need your credit card for purchases during the flight.

There are electrical outlets at every seat, so you can charge your electronics during the flight. The seats are comfortable and recline as needed. Our overall take on the JSX flight experience was that it was relaxing and felt luxurious.

JSX Deplaning 

Upon touch down, deplaning was swift and convenient. We did not have to walk from one part of an airport to another to claim our baggage —bags were offloaded and placed outside the aircraft, ready for immediate pick-up upon our deplaning.

JSX Safety 

Face masks are required at all times on the aircraft and while at the terminal lounge, except when actively drinking or eating.  JSX has also implemented increased aircraft and lounge sterilization throughout the day.

There is a Temperature Measurement Machine (TMM), a contactless, real-time, AI-enabled thermal scanning process that accurately detects elevated body temperatures and verifies their identity as customers check-in for their flights.

JSX Parking and Transportation

JSX operates at private terminals at airports; therefore, be aware of the parking situation at the specific airport you are flying out of beforehand.  Based on our Dallas and Houston experience, getting a ride to the terminal, as opposed to driving, would be your best bet.

You can choose to park your car at the main airport parking, or long-term parking spots; however, note that you will have to plan for a ride to the private terminal, as airport shuttles do not drop off passengers at private terminals.

Valet parking may be available for a fee at some locations; however. JSX recommends customer drop off at the designated terminal instead, for ease and convenience.  

The following are some transportation options you can consider: 

  • GoRentals: JSX has an ongoing partnership with Go Rentals. Call GoRentals at (949) 449-2833 or email [email protected] to book a car.  Tip: We attempted to book a GoRental vehicle; however, because ours was a same-day request, they did not have the specific type of vehicle we wanted. We recommend that you book ahead of time whenever possible. 
  • Rideshare: Lyft, Uber, Alto 
  • Taxi: Yellow Cab
  • Have a friend or family member drop/pick you

What We Loved Most About Flying JSX 

No crowds: We loved that we did not have to deal with scores of people as is almost always the case at commercial airports.

Convenience/ Time Saver: We saved a lot of time that we would have otherwise spent in security limes. We arrived at the airport terminal right before our departure time, and we were able to check-in, board, and get on our merry way in less than 20 minutes. 

Complimentary Snacks and Drinks: It was a breath of fresh air to be treated to a pleasant guest experience, complete with complimentary drinks and snacks. Not having to spend money on alcoholic beverages was definitely a win!

What We Would Love to See at JSX  

More destinations: We would love to see an expansion of the areas JSX services, with more routes added.  

Price Stability: We hope that the current rates don’t spike after this introductory period. We hope that JSX will maintain its affordable rates. 

In-flight entertainment. It would be great to have access to in-flight entertainment (movies, TV shows). Perhaps this exists on longer flights; however, the aircraft we were on from Dallas to Houston and back did not have any screens. 

JSX Quick Facts  

  • Flights starting at $99 per person.
  • Pets fly free.
  • 30-seat semi-private, modern jets.
  • Business-class legroom 
  • The first-ever autism-certified air carrier in the U.S. 
  • Stringent health and safety measures observed. 
  • Skip the crowds—no security lines.
  • With JSX you can arrive only 20 minutes before your flight. However, if you are traveling with multiple bags, they recommend arriving 30 minutes prior to flight departure.

Book YOUR JSX Experience

We’re excited to announce that we have a special discount for you, courtesy of JSX. Book your JSX flight here and use the promo code AFJSX10 to get $10 off your booking to the following destinations: 

  • Dallas to Houston (DAL- HOU)
  • Dallas to Destin (DAL -DSI)
  • Houston to Destin (HOU-DSI)

In summation, our inaugural JSX experience was definitely one for the books. It was exciting and far exceeded our expectations. Needless to say, we will be repeat customers. It is our hope that we have inspired you to consider JSX as the airline of your choice for your travels this summer and beyond. In the event that you have additional questions about our JSX experience, feel free to ask— we will be happy to assist!

Now, go forth and explore!

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