JSX Airlines Review: Is it Worth the Hype?

JSX Airlines seemingly popped out of nowhere and has rapidly etched a name for itself in the unique flight options space. We recently had the privilege of experiencing their award-winning hop-on, semi-private jet service. Our JSX airlines trip was a short, nearby getaway from Dallas to Houston and back. However, it was enough time to get a feel of the JSX vibe. If you are curious to find out what all the hype is about JSX airlines, then you have come to the right place. This is our honest review, based on our recent JSX flight experience. 

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JSX Background 

Headquartered in Dallas, Texas, and formerly known as JetSuiteX, JSX teamed up with JetBlue to open its public-charter flights to commercial fliers. It is a hop-on, semi-private jet company which flies commercial flights out of private terminals. A mission they have is to provide joyful and simple flights. Specific to who owns JSX Airlines, Jet Blue, and Qatar Airways are minority shareholders in JSX. 

Where Does JSX Fly? 

Our inaugural JSX Experience commenced at a private terminal at Dallas Love Field Airport in Dallas, Texas, with a final destination of another private terminal at Hobby Airport in Houston, TX. Currently, JSX Airlines only flies to and from a handful of routes, including the following:

• Texas routes include Austin, Dallas, Houston, and Lajitas/ Big Bend.
• California routes include Burbank, Concord/Napa, Los Angeles, Monterey/Carmel, Oakland, Orange County/ Santa Ana, and San Diego.
• Florida routes include Destin and Miami
• Nevada routes include Las Vegas and Reno/Tahoe.
• New York (a relatively new route) is Westchester County

Check out detailed JSX route information here. 

Given JSX Airlines’ popularity, it is possible that new routes and new services will be added to its roster in due time. 

How Much are JSX Flights? 

JSX offers two types of flights: Hop-on and All-In. The price points and fees vary; therefore, take note of each when deciding what option works best for your budget and/or specific needs. This is a high-level comparison of the two options: 

JSX Airlines Pricing

 Comparatively, JSX offers a semi-private jet experience, without the exorbitant prices typically associated with such. We honestly felt like first class fliers, without the exorbitant price tag. Flights start at $99 one-way with prices varying depending on the routes. 

JSX Check-in

Unlike traditional flights, the JSX experience is sans the infamous TSA plastic bins, the inconvenience of removing shoes, and the long security lines. As a matter of fact, our check-in and boarding process took less than 20 minutes! If you arrive at the terminal early, you can relax in the lounge area and enjoy free snacks, tea, coffee water, and Wi-Fi. Our return flight from Houston was equally as pleasant as our departure flight experience

Tip: Electronics such as laptops cannot be in your checked luggage; they will have to be in hand/in your purse or backpack.

JSX Baggage Policy

 You are allowed 2 FREE checked bags, with a maximum weight of 50 lbs each. Extra bags will incur additional fees. A carry-on bag is not an option as there are no overhead bins in the aircraft. Additionally, you are allowed a small personal item such as a purse or backpack that can fit underneath the seat in front of you. There is a closet available on board to hang items such as clothing bags, jackets, and coats. 

JSX Flight Experience

The boarding experience is vastly different from that of U.S commercial flights. Our aircraft was right outside the terminal, with no connecting jet bridge (passenger boarding bridge) connecting the terminal to the aircraft. As a matter of fact, walked out of the terminal, onto the runway, and promptly board the plane!

Upon boarding, we were immediately drawn to the business class seating for every passenger, with ample legroom and no middle seats. Furthermore, seating allows for only two people per row, which means each passenger has a window seat.

Tip: Seats on the right side of the aircraft have cup holders; therefore, visually, it appears to be more spacious with more arm room.

We were pleased to learn that JSX offers free (emphasis on FREE)  inflight beverages (including alcoholic drinks) and snacks. Therefore, you will NOT need your credit card for purchases during the flight.

There are electrical outlets at every seat, so you can charge your electronics during the flight. The seats are comfortable and recline as needed. Our overall take on the JSX flight experience was that it was relaxing and felt luxurious.

JSX Deplaning 

Upon touch down, deplaning was swift and convenient. We did not have to walk from one part of an airport to another to claim our baggage —bags were offloaded and placed outside the aircraft, ready for immediate pick-up upon our deplaning.

JSX Safety 

Face masks are required at all times on the aircraft and while at the terminal lounge, except when actively drinking or eating.  JSX has also implemented increased aircraft and lounge sterilization throughout the day.

There is a Temperature Measurement Machine (TMM), a contactless, real-time, AI-enabled thermal scanning process that accurately detects elevated body temperatures then verifies their identity as customers check-in for their flights.

JSX Parking and Transportation

JSX Airlines operates at private terminals at airports; therefore, be aware of the parking situation at the specific airport you are flying out of beforehand.  Based on our Dallas and Houston experience, getting a ride to the terminal, as opposed to driving, would be your best bet.

You can choose to park your car at the main airport parking, or long-term parking spots; however, note that you will have to plan for a ride to the private terminal, as airport shuttles do not drop off passengers at private terminals.

Valet parking may be available for a fee at some locations; however. JSX recommends customer drop off at the designated terminal instead, for ease and convenience.  

The following are some transportation options you can consider: 

What We Loved Most About Flying JSX Airlines

• GoRentals: JSX has an ongoing partnership with Go Rentals. Call GoRentals at (949) 449-2833 or email [email protected] to book a car.  Tip: We attempted to book a GoRental vehicle; however, because ours was a same-day request, they did not have the specific type of vehicle we wanted. We recommend that you book ahead of time whenever possible. 
• Rideshare pick-up: Lyft, Uber, Alto 
• Taxi: Yellow Cab
• Have a friend or family member drop/pick you

No crowds: We loved that we did not have to deal with scores of people as is almost always the case at commercial airports.

Convenience/ Time Saver: A lot of time was saved, that would otherwise have been spent in security lines. We arrived at the airport terminal right before our departure time, and we were able to check-in, board, and get on our merry way in less than 20 minutes. 

Complimentary Snacks and Drinks: Another key point was how much of a breath of fresh air it was to be treated to a pleasant guest experience, complete with complimentary drinks and snacks. Specifically, not having to spend money on alcoholic beverages was definitely a win!

What We Would Love to See at JSX Airlines

More destinations: We would love to see an expansion of the areas that JSX services, with more routes added in due time.  

Price Stability: Hopefully the current rates don’t spike after this introductory period and that JSX will maintain its affordable rates. 

In-flight entertainment. It would be great to have access to in-flight entertainment (movies, TV shows). Perhaps this exists on longer flights; however, the aircraft we were on from Dallas to Houston and back did not have any screens. 

JSX Airlines Quick Facts  

• Affordable Semi-Private Jet Airline
• Flights starting at $99 per person.
• Pets fly free.
• 30-seat jets
• Nonstop flights
• Bu siness-class legroom 
• The first-ever autism-certified air carrier in the U.S. 
• Stringent health and safety measures observed. 
• Skip the crowds; therefore, no security lines.

Tip: With JSX you can arrive only 20 minutes before your flight. However, if you are traveling with multiple bags, they recommend arriving 30 minutes prior to flight departure.

Book YOUR JSX Airlines Experience

We’re excited to announce that we have a special discount for you, courtesy of JSX. Sign up on the JSX website and get $20 off your first flight by using the referral code XQQ240 in the friend referral section.

To summarize, our inaugural JSX experience was definitely one for the books. It was exciting and far exceeded our expectations. Needless to say, we will be repeat customers. JSX Airlines is undeniably giving commercial airlines a run for their money, as it is a great option for business travelers and leisure travelers alike. It is our hope that we have inspired you to consider JSX as the airline of your choice for a distinctive style of flying and reliable air travel. In the event that you have additional questions about our JSX experience, feel free to ask— we will be happy to assist! 

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Now, go forth and explore!